Shipping Policy

We strive to ensure that your orders reach you as soon as possible. After placing an order, you will instantly receive a confirmation email with details of your order. You will get a call from our customer services team for a free consultation and guidance on how to use the products. It will then be our priority to swiftly dispatch your order. Usually, all items are sourced from our warehouse and dispatched within 48 hours (provided it is a business day). However, we will let you know via a phone call or SMS if an item is out of stock, and the soonest it can be dispatched.

In Pakistan, we offer a standard shipping charge on all orders of Rs 200, no matter how big or small your package is.

For nationwide delivery, we use M&P and Postex Logistics services.

The projected delivery time for all non-Lahore based orders is 2-4 business days.

Unexpected delays may occur with the shipment, and if you don’t receive your order within the allotted time, kindly e-mail info@ostruce.com or call us at (+92) 335-4104444 or WhatsApp us at +92 335 4104444. Make sure you have your order number (provided to via email when you place your order) when you call or email us.